Yes, you will receive an E Certificate for the training.

Yes, our courses are CPD accredited and the CPD points awarded will be on your certificate.

Yes, unless otherwise informed, you will need to bring your own food or buy your own food on the day.

You will be advised where to buy food from on the day with your course joining instructions email.

You will be provided with a list of nearby hotels on request.

We are small business and therefore we request some notice of any changes or cancellations of booking.

This is how we handle those requests for residential courses:

• Up to 4 weeks: full refund of residential
• Between 4 weeks and 2 weeks: 50% refund of residential
• 2 weeks or less: non-refundable

e-learning courses are non-refundable because you get full access to this upon your booking.

For combined courses, the residential element will be refunded in line with the above notice periods.

That depends on the course but generally there will be no more than 10 people attending our courses.

This depends on the course but yes, most of our courses have a small amount of prereading required.